Elevating Customer Experience Through Digital Transformation
Empowering Your Business with Innovative CRM and Digital Solutions for Unmatched Customer Experience
How I help
CRM, Customer Experience (CX), and Digital Transformation Services, Tailored to Drive Your Business Forward
With over 20 years of exclusive experience in CRM and Customer Experience (CX), I specialise in transforming businesses through bespoke solutions. My tailored services are designed to meet your unique needs, ensuring your organisation not only competes but excels in today’s market. Here’s how I can elevate your business
Coaching
Personalised virtual sessions focused on CRM and CX strategy, guiding executives in building customer-centric organisations.
Consulting
Hands-on expertise, virtual or in-person, to align leadership and foster a customer-centric culture, enhancing CRM and CX practices.
Workshops
Interactive virtual or in-person sessions on CX design and journey mapping, CRM implementation, and digital transformation.
Speaking
Engaging talks and presentations on CRM and CX trends, strategies, and best practices, tailored to your audience.
Assessment
Comprehensive evaluations of your CRM and CX capabilities, providing detailed reports and actionable recommendations.
Training
Practical training programs, virtual or in person, to equip your team with essential CRM and CX skills and knowledge.
Clients & Engagements
What Clients Say About Max
Clients are thrilled with Max's expertise in CRM and CX, praising the significant boosts in customer satisfaction and business growth. Read their stories of success and transformation.
Meet Max Sabet
I’m Max Sabet, a CRM, Customer Experience (CX), and Digital Transformation Consultant with over 18 years of experience. My journey began with leading roles at global tech and strategy consulting giants like Accenture, Microsoft, and EY, where I had the privilege of engaging with dozens of clients worldwide, helping them navigate complex challenges and achieve transformational results.
But over time, I realised that the most meaningful work happens when you can truly connect with your clients, understand their unique needs, and offer solutions that are as personal as they are powerful. This passion for creating elevated, memorable experiences—not just for customers, but for people as a whole—led me to transition from the global stage to building my own practice. Now, I bring the same expertise and innovative strategies to deliver tailored, results-driven solutions that optimise customer relationships and drive business growth.
I’m here to be your trusted partner in navigating today’s competitive landscape with a hands-on approach that’s as personalised as it is impactful.