Category: Slides

Events & Speaking

Strategy for Turbulent Times: Scenario Planning & Resilience

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3 December 2025

Customer Experience (CX)

From Vision to Victory: Customer-Centric Leadership Workshop

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6 November 2025

Customer Experience (CX)

CX Trends 2025: How AI and Purpose Shape Experience

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27 June 2025

Customer Experience (CX)

Customer Journey Mapping Workshop

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19 July 2024

Customer Experience (CX)

Customer Persona Workshop: Build Actionable CX Personas

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19 July 2024

Slides

Career Planning to LinkedIn Success: Build Your Brand

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6 June 2024

Slides

Adapting to the New Normal: Hybrid Work & Well-being

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30 May 2024

Slides

Value Proposition Workshop: Design What Customers Want

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18 May 2022

CRM

CRM Capability Assessment: Align Strategy & Execution

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13 October 2020