Skip to content

Strategy & Transformation Consultant

Home
Works
Testimonials
Insights
Toolkits
Slides
Workshops
بلاگ

Home
Works
Testimonials
Insights
Toolkits
Slides
Workshops
بلاگ

Linkedin Instagram Youtube

Strategy & Transformation Consultant

Tag: Customer Feedback

Mortgage advisor providing real-time customer support over the phone for a major Australian bank.

Case Studies

How Real-Time Customer Feedback Transformed Mortgage Experience for a Leading Australian Bank

14 April 2013

Search

Categories

Case Studies
CRM
Customer Experience (CX)
Events & Speaking
Insights
Slides
Strategy
Workshops

Recent Posts

Strategy for Turbulent Times: Scenario Planning & Resilience
From Vision to Victory – My CX Academy Speech on Shifting Leadership from Product-First to Customer-Centric
From Vision to Victory: Customer-Centric Leadership Workshop
Vision that lasts: why a customer-centred vision beats product-led thinking
I’m judging the International Customer Experience Awards 2025 (ICXA25)

Tags

AI AI in CX Assessment Business Strategy Case Management Competitive Strategy Contact Centre Optimisation CRM CRM & CX CRM Assessment CRM Capability CRM Strategy CRM Transformation Customer-Centric Strategy customer-centric vision Customer Experience Customer Journey Mapping Customer Persona Customer Service Customer Service Transformation CX CX Strategy Digital Transformation Dynamics 365 Dynamics 365 Sales Dynamics CRM Dynamics Marketing English executive learning Future of Work Healthcare CRM Higher Education CRM Knowledge Management Leadership leadership alignment Max Sabet Michael Porter Personalisation Popular Seminar Service Design Stakeholder Engagement strategy The CX Academy value proposition canvas

Archives

December 2025
November 2025
October 2025
September 2025
June 2025
February 2025
August 2024
July 2024
June 2024
May 2024
January 2024
December 2022
May 2022
April 2022
October 2021
September 2021
October 2020
May 2020
December 2018
August 2016
June 2016
May 2015
April 2013
December 2008

Max Sabet
Max.Sabet
YouTube

Capitol Grand, 243 Toorak Road, South Yarra, 3141 Vic Australia

Home
Privacy Policy
Testimonials

Home
Privacy Policy
Testimonials

Copyright © 2025 Max Sabet

Scroll to Top

Home
Works
Testimonials
Insights
Toolkits
Slides
Workshops
بلاگ

Home
Works
Testimonials
Insights
Toolkits
Slides
Workshops
بلاگ

Linkedin Instagram Youtube