Tag: CRM Capability

CRM

Exploring the Symbiotic Relationship Between CRM and Customer Experience (CX)

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16 September 2025

Customer Experience (CX)

From Mass Production to Mass Personalisation: The New Rules of Competition

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14 September 2025

Customer Experience (CX)

Customer Experience as Competitive Strategy: Reframing Porter for the Age of Experience

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13 September 2025

Case Studies

Mapping the Qantas Customer Experience Journey – A Real-World CX Journey Audit

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12 September 2025

Events & Speaking

Max Sabet to Lead CX & AI Webinar for Persian-Speaking Business Leaders

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12 June 2025

CRM

What is CRM? Demystifying Customer Relationship Management

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15 August 2024

CRM

CRM Business Capability Areas: Unlocking the Full Potential of Your CRM Strategy

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15 August 2024

Events & Speaking

A Memorable Experience in Tehran: Empowering the Next Generation of Professionals at Nikan School

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22 June 2024

Insights

Welcome to MaxSabet.com on Strategy, Growth, and Digital Transformation

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1 January 2024