A practical presentation and hands-on workshop by Max Sabet on shifting leadership teams to a customer-centric vision. Delivered live and also presented to The CX Academy.
Turn leadership focus from products to the customer
This presentation and workshop guide senior teams through a repeatable process to make the customer central to strategy and delivery. Delivered by Max Sabet, it combines short frameworks, real examples and facilitated exercises so leaders leave with clear priorities, aligned KPIs and a 90-day action plan. Ideal for CX heads, strategy teams and executive sponsors. View the session or book a follow-up workshop.