Works
Strategies in Action
Welcome to my Works & Case Studies page — your gateway to real-world examples of customer-led strategy, enterprise transformation, and digital innovation. Here you’ll discover how I’ve partnered with CEOs, boards, and leadership teams to shape vision, align capabilities, and deliver measurable growth. Each case study showcases how complexity can be turned into clarity, and strategy into results.
Real Results. Strategic Impact.
Airline Customer Experience
Contact Centre Optimisation
CRM Opportunity Management
Engineering and Construction